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Need help planning your Bali holiday?
Whether you have questions about visas, airport transfers, tours, travel planning or accessibility support — our team is here to help. Send us a message and we’ll get back to you as soon as possible.
Fast responses for travel questions, planning assistance and booking enquiries.
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Fast responses for travel questions, planning assistance and booking enquiries.
Use the form below and our team will respond as soon as possible.
Thanks! Your enquiry has been sent.
We'll get back to you very soon.
Unlike automated booking websites, Hey Rick gives you direct communication with real people who understand Bali travel properly.
We can help with:
We aim to respond to all enquiries as quickly as possible.
For faster assistance, we recommend contacting us through WhatsApp for:
Stay connected for Bali travel tips, local recommendations, live updates, new tours and travel advice.
We strongly recommend booking before arrival to ensure availability and smoother pickup coordination.
Yes — our Bali Travel Planning service helps organize everything from tours and drivers to restaurants and local experiences.
Hey Rick works with a Bali-based support team and trusted local partners across the island.
Response times vary, but WhatsApp enquiries are usually the fastest way to reach us.
Whether you need simple travel advice or full Bali concierge support, our team is ready to help.
Your Bali concierge — visas, transfers, tours & on-ground support from a team that actually lives here. 🤙
🇦🇺 Australian-Owned · Bali-Based · Since 2018
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Not affiliated with the Indonesian Government.